Our approach
Managing homes
Octavia's personal approach has made us London's top scoring member of the Quality Housing Service (QHS), the sector's most recognised independent assurance scheme and our latest customer satisfaction rating stands at 82%.
Diversity and equality
Octavia strongly believes in the value of mixed communities and we make sure equality and diversity is appreciated and reflected in all that we do. Find out more about our approach today.
Customer care
Good customer care is a central element of Octavia's ethos. We aim to provide excellent customer care by handling every situation according to our values of being Reliable, Responsive and Respectful. Find out how.
Social interaction
Social isolation and loneliness can be experienced by anyone, whatever their age or situation. Alleviating loneliness and improving the quality of life of older and younger people is a central theme of Octavia’s work to create Good homes, Better lives.